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Signing in to the ACE website
If you joined prior to 2012 and have never signed in to the new site or have never changed your username, the default username is your member number.
If you joined after 2012, you created a username when you signed up for membership.
Most sign in failures occur because members are not entering the correct username.
Follow these steps to sign in:
Changing your username or password
Adding Couple and Family Members
Every person in a multi-unit membership such as a couple or family membership will have their own sign-in ID and profile, their own membership number and their own membership card. If you have just joined as a couple or family member or converted from an individual membership then you will need to add each additional member to the ACE online database.
Follow the instructions at the links below to add additional members:
Downloading and printing ACE News
Members may download a PDF file of ACE News and print it on their own. For help downloading ACE News, visit the ACE News help page.
Print temporary membership card
ACE sends new membership cards to members when they join ACE, renew their membership or purchase replacement cards for lost or damaged cards. It can take up to four weeks from the time when ACE processes the transaction until members receive the new membership cards by postal mail. In the meantime, members may click here to print a temporary membership card.
Changing your contact information
Visit the ACE Advantage page for more information and costs for our various membership options. You can join online or print a membership application and mail it in. Annual memberships start as low as $35.
Explore the rest of ACE’s site for more information on membership benefits, including exclusive discounts at many parks, a calendar of upcoming events, late-breaking roller coaster and club news.
Join ACE for the coasters, stay for the friends!
Memberships can be renewed up to six months in advance of the expiration date. Click on Membership -> Manage My Profile. A red box at the top of the screen contains a link to renew your membership. If there is no red box, then it is too early to renew. Click on Membership and review your status on the next screen. The summary box will indicate when your membership expires.
If it is time to renew, click on the link Securely renew your membership now. You will be asked to review the information in your profile. Once everything is correct click on save changes. If you come back to the same screen, then a required field has been left blank. The red bullets will indicate which fields must be filled in before you can proceed. When every required field is filled in, click on save changes.
On the next screen select the membership type from the dropdown box. This is where you will have an opportunity to change your membership. If, for example, your family has grown then you might want to switch from an individual to a couple, or from a couple to a family. There are several choices so make certain you have selected the correct membership. If you have selected a family of six or more, the next boxes are for additional family members beyond six.
The next three boxes are for donations to ACE's special funds. After that are the add-on fees for foreign postage.
Scroll down and review your group membership. Continue scrolling to review billing information and continue with your payment either through PayPal or through ACE's secured credit card processor.
Membership cards are mailed twice a month after the 15th and after the end of the month.
You do not have to renew your membership online. If you prefer to write a check, make it payable to "American Coaster Enthusiasts" and mail it the ACE office:
American Coaster Enthusiasts
If none of your membership information has changed, you can just send a check and make a note on the check that it is for your renewal. Please include your membership number. If any information has changed, or you wish to change your membership type, then please download a renewal form and mail that along with your check. If you have paid with a check in the past, then you will likely receive a paper renewal notice in the mail. You may return that renewal form with a check payment.
You can change your membership type any time during the renewal process. You can renew up to six months in advance of your expiration date. If you renew early you will still get the remainder of your existing membership as well as a full year's membership time added. Your yearly anniversary date does not change.
If your renewal is more than six months away, then your membership can only be changed by an administrator. Use the contact us form to reach the ACE Management Office.
Changing your contact information
The master account holder can control all of the sub-accounts by signing in as that person. You can sign in from the master account profile page.
Change Notification Settings
Searching the membership directory
Click on Membership -> Community -> Member Search. In the search criteria box enter the last name (or both names) of the person you are searching for. While it is possible to search by group or by country, ACE discourages you from doing large searches, as you may not get the expected results. Once you have searched for a name, you may have more than one person listed in the results. Click on the name of the person for whom you want to see more information. You will be taken to that person's wall where you can see what groups that person belongs to as well as which events were attended. If you click on the Bio tab you will see the personal information for that member. The information will vary according to that individual's privacy preferences. If, for instance, you do not see a phone number, it is because that member choose to keep that information private.
In order to keep the membership information secure, ACE no longer offers a printed directory. Members may search for individuals using the member search functions on the website. The website is designed to make it difficult to do large searches or to try to print a directory from the website.
Groups are used to provide a means to communicate with members who share a common interest or common locality. For example, ACE has groups for things like international trips, so members interested in that trip can communicate with each other. Other examples of groups include a group for collegiate chapters, a group to discuss the ACE Arrow documentary, a group to discuss podcasts, etc. Each region is also a group (see item below).
Groups are also used to allow or restrict certain areas of the website to just members. In order to view ACE News, a member must belong to the ACE News group. In order to see other ACE documentation, a member must belong to the ACE downloads group. There are also groups for ACE's various committee members to communicate with each other such as the executive committee, history committee, events committee or website committee.
ACE Regions Explained
ACE is divided into multiple geographical regions such as ACE New England, ACE South Central or ACE Northern California. Members are assigned to a particular region depending on where they live. This allows the regional representative of each region to send email updates to just members who live within that particular region. Regions also hold events that are likely to appeal to members in that region. Members may elect to receive email updates from other regions by joining that region (or group).
Joining special groups or other regions
Make sure you are signed in to the website. Click on the menu item Membership-> Manage My Profile. Scroll down to the Community section and click on Groups. On the group page you will first see the groups that you currently belong to. Then you will see your Primary Group Management. Please do not change your primary group as that is the group you are assigned to based upon where you live. The last section is titled Group Permissions. These are the other groups that you may join. ACE Member groups include international trips, documentary or downloads. Regions include the other regions that you may join if you wish to receive emails from that region. Staff groups are restricted and you will need permission to join those groups.
One of the benefits of ACE membership is the ability to attend events that are offered just to ACE members or enthusiast groups. Members have access to more than 75 events throughout the year. A full calendar listing of events is available by clicking Events on the menu bar above. With most events, the registration fee includes admission to the park. Sometimes a discount is given to members who own a season pass or a park membership.
ACE offers five different types of events:
Registration is handled in different ways depending on the type of event (see types of events above).
For international and national events, registration is handled by the ACE national office on this website. There may or may not be an option to register by mail. Registration must be completed by the deadline and there is no on-site or day-of registration.
For regional events, registration may vary but it is almost always handled by a third-party website. Some regions will accept on-site or day-of registration. Check the region's website for specific information. When it is made available, ACE will provide a link to the website containing the region's event information as well as a link to the registration page.
Registration for park events is handled by the park. Some parks accept on-site or day-of registration but most have a strict deadline and the event may sell-out before that deadline. ACE will provide a link to the registration page as soon as it becomes available. However, a park may publish the registration page before contacting ACE, so registration may begin before it appears on the ACE website.
ACE publishes its award-winning magazine, RollerCoaster! four times per year. One copy of the magazine is mailed to each membership unit for Individual, Couple, Family and Corporate members. Associate members do not receive copies of RollerCoaster! The magazine is included as part of an ACE membership. A separate subscription to the magazine is not available.
ACE News is published online and available to members only. Because ACE News was printed at one time, it continues to be offered in a printable format six times a year. The 2019 issues are also available as a complete set. Members may download a PDF file of ACE News and print it on their own. For help downloading ACE News, visit the ACE News help page.
Back issues of RollerCoaster! are sold on the RCreride website. Some early issues are out of print and no longer available. Electronic versions of ACE News are available from 2012 to the current date. Click on the Download Past Issues button on the ACE News web page. There are no print copies of previous issues of ACE News.
Over the years, ACE has published four guide books and two books in its designer book series. The first of the ACE designer series books, Harry G. Traver: Legends of Terror was published in 1982. Written by founding member and ACE’s first president Richard Munch, the book covers Harry Traver’s life, the company he formed and his legendary machines. Traver’s roller coasters were known for their fiendishly outlandish twister designs, none of which exist today.
The book has been out of print for a number of years and has become quite a collectors’ item. It is no longer available through ACE, but can occasionally be found listed on eBay.
The second book of the ACE designer series, Herbert P. Schmeck The Forgotten Legacy was published in 2007. It was written by ACE member Torrence Jenkins, Jr. a notable historian and researcher. The book chronicles coaster designer Herbert P. Schmeck's life at PTC from 1923 to 1955. The book is currently available through the ACE RCreride webstore.
ACE also published Roller Coaster Fever, Guide to Ride, Guide to Ride Update and Guide to Ride 2000. None of these are currently available.
For items that have not been covered on this help page feel free to contact ACE using the contact us link at the top of the page.